Policy

REFUND POLICY 

Each piece is completely handmade, for which even for pieces of the same design will have differences.  Due to the handmade and unique qualities of the pieces, returns or replacements of any product cannot be offered, so please consider each purchase carefully. Some variations in color as well might be present from the images.

If any defect that affects the functionality of your piece, that wasn't an aesthetic defect pointed out in the pot's description within the week of your pot being delivered, please contact me by going to "Contact Us" in the drop down menu on our website. I will determine the situation based on information provided and will issue a full refund if warranted. 

 

This Refund policy can be updated as required.

 

SHIPPING  

Fabiola's Pottery ships to any place in the United States by USPS. No international shipping is available. 

Fabiola's Pottery  is not responsible if you provide a wrong shipping address or the package gets lost. Shipping charges are calculated based on the size and weight of each package, as well as its destination.  

Orders will be shipped usually within 7 days, but could take longer based on other factors.

This shipping policy can be updated as required.